2026 Buying/Cancelling/Refund/Return Policies

The Shopping Cart 

Each listing is for one tuber, not clumps, pot tubers or cuttings. 

All tubers are grown on our farm in Michigan We do not grow or sell directly imported tubers.

Tuber sales are first come, first served. Adding a tuber to your cart does not hold it for purchase. Your order isn't confirmed until you check out and receive a confirmation email.

We do not accept Venmo, PayPal, Apple Pay, Google Pay or Amazon Pay.

Cancellation Policy

Upon purchase, all sales are final, will be processed, and cant be cancelled.

Return & Refund Policy 

We do not offer refunds or replacements for any purchases after 5 days.

NOTICE: Posting photos of your tubers on social media will void your refund request. Please contact us directly about all tuber concerns. We will happily evaluate photos of your tubers.

If you receive a tuber that is in poor condition, please contact us within the first 5 days of delivery. Please note, this is not 5 days from when you open the package, it is 5 days from when USPS reports the package was delivered, as noted by shipping tracking data. We highly recommend you open and inspect your order immediately. 

If you do need to contact us with an issue, you likely be asked for pictures, and repackaging and returning it to us prior to receiving a refund. Once we receive you information, we will communicate next steps.

 .After 5 days we will consider you satisfied with the tubers.

Issues we are not responsible for after the 5 day window includes but is not limited to the following scenarios:

• Shrivel, rot or die before planting.
•  Cuttings that rot/die in the ground.
•  Tubers or seeds that don't sprout.
•  Tubers or cuttings that grow stunted.
•  Tubers or cuttings that don't bloom.
• Tubers or cuttings that exhibit disease.

Loss or Damage During Shipping: We do not offer automatic replacements or refunds for orders lost or damaged during shipping. All orders are shipped with up to $100 insurance. We will assist in filing a shipping claim for lost or damaged packages. If the claim is approved and insurance is reimbursed, we will refund your purchase price.

All sales are final after correcting for Packaging Errors and Storage Loss Before Shipping as outlined below.

Small, Ugly & Dormant Tuber Policy

We Sell Small Tubers

We sell tubers that are at least the size of the AA battery unless noted in the listing. Please do not purchase from us if you are not okay with this size. As long as a tuber has an eye, an intact neck and a body, it has everything it needs to grow a full plant. Tiny tubers grow just as well as large tubers. We cut all large tubers down to approximately 6 inches long so they can fit in our shipping boxes. This does not affect their ability to grow.

We Sell Ugly Tubers

Let’s face it, tubers are ugly. They grow in the dirt. They can be soft, hard, wrinkly, smooth, twisty, straight, stained and hairy. We have experience handling, dividing and planting tens of thousands of tubers and know exactly what is normal/healthy and what is not. You will receive ugly tubers from us. This may also include peeling skin, end cuts, puffed lenticels and slight body damage. Please do not purchase from us if you are not okay with ugly tubers.

We May Sell Tubers With Dormant Eyes

You will receive tubers from us with the following types of eyes:

• Awake eyes: these are beginning to open and resemble a tiny pearl or pimple. Eyes can be white, green, pink, purple or red.
• Sprouted eyes: a full sprout developing out of an eye. Sprouts can be white, green, pink, red or purple.
• Although we do prefer to send awake eyed tubers, not all varieties cooperate with our timeline and are still snoozing. We make every effort to mark each eye so that viable tubers are sent even if still dormant.
• Dormant eyes: these are still asleep and look like a crack (I picture a tiny dragon eye), or like a pimple or blemish on the crown. They will wake up given the right environment.

We Sell Every Tuber We Deem Plantable

We divide many tubers every single year. Every tuber we ship has been deemed "plantable" and if we don't sell it to you, we plant it in our own field. Every year our field is booming with the smallest, wrinkliest and ugliest tubers in our stock. Some varieties naturally make more ideal tubers than others. Typically the most expensive varieties have the worst tubers.

Shopper Conduct Policy

 Over the last few years the online community for dahlia lovers has become fraught with consumers feeling they can and should handle customer service issues publicly and hostilely, rather than privately. We want to work with you in a private and professional manner. If you choose to not remain professional and this behavior does occur we believe this is bad for small businesses. We choose not to sell to people who behave this way.

If you choose to post on social media in a way that could damage our business in any way, or send rude messages, we will block  you all avenues of our sales, social media, and contact.

If you initiate a chargeback against us, we will permanently block you from further purchases in our store. Your name will likely become known and shared by other dahlia businesses who do not want to risk this activity occurring to them and potentially block you as well. 

We also condone disparaging another grower or seller online, or telling a buyer to do a chargeback on another seller, or any similar behaviors, the same actions as stated above will occur. Please handle your issues privately and politely.

2026 Dahlia Disease Policy

According to the American Dahlia Society's ongoing virus research, an average of 87% of healthy, asymptomatic dahlia plants carry at least one dormant virus. You can expect that 87% of the tubers we sell (and every other tuber producer sells) have dormant virus.

Our goal is to grow healthy plants. That means they bloom vigorously and are asymptomatic, even if they carry a dormant virus..

Plants that show persistent virus symptoms are culled. We also cull stunted or sickly plants with no obvious viral leaf patterns.

More information on this is provided at the top of our page under the info tab.